Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website, applications, and messaging services (including services delivered via the WhatsApp Business Platform) provided by DHUB Business Solutions Private Limited ("dhub", "we", "us", or "our"). By using our services or messaging us, you agree to these Terms.

About our services

dhub is a creative and technology agency offering services including branding, design, web and app development, digital and performance marketing, and WhatsApp automation. We may provide automated and human-assisted communication through WhatsApp and other channels.

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our services. By using our services, you represent that you meet these requirements.

WhatsApp messaging & consent

By messaging our WhatsApp business number or opting in, you consent to receive messages from us related to your enquiry or the services you requested. Message and data rates may apply. You can opt out at any time by replying STOP or asking us to unsubscribe. Your use of WhatsApp is also subject to WhatsApp's and Meta's terms and policies.

Acceptable use

When using our services, you agree not to:

• Use the services for any unlawful, fraudulent, or harmful purpose.
• Send spam, unsolicited, or misleading messages, or violate WhatsApp's or Meta's policies.
• Infringe the intellectual property or privacy rights of others.
• Attempt to gain unauthorised access to, disrupt, reverse-engineer, or interfere with our systems or services.
• Transmit viruses, malware, or other harmful code.

Intellectual property

All content, designs, trademarks, logos, and materials provided by dhub are owned by or licensed to us and are protected by applicable intellectual property laws. You may not copy, reproduce, or use them without our prior written permission.

Third-party services

Our services rely on third-party platforms, including Meta's WhatsApp Business Platform and Google services. Your use of those platforms is governed by their respective terms and policies. We are not responsible for the availability, content, or practices of third-party services.

User responsibilities

You are responsible for the accuracy of the information you provide and for any content you submit to us. You agree to use our services in compliance with all applicable laws and regulations.

Disclaimers

Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, dhub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from or related to your use of our services.

Indemnification

You agree to indemnify and hold harmless dhub and its officers, employees, and partners from any claims, damages, or expenses arising out of your misuse of the services or violation of these Terms.

Termination

We may suspend or terminate your access to our services at any time, with or without notice, if you violate these Terms or engage in conduct we deem harmful to us, our users, or third parties.

Governing law & jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kochi, Kerala, India.

Changes to these Terms

We may update these Terms from time to time. The "Last updated" date reflects the latest revision, and continued use of our services after changes constitutes acceptance of the updated Terms.

Contact us

For questions about these Terms, contact us at:

• DHUB Business Solutions Private Limited
• Vyttila, Ernakulam, Kochi, Kerala – 682019, India
• Email: info@dhub.in
• WhatsApp: +91 9605 666 699